Personal data
Privacy policy
How B-HOME Immobilier processes the personal data you entrust to us.
Data controller
B-HOME Immobilier (35 route de Kayl, L-3514 Dudelange, Luxembourg). Data protection contact: contact@b-homeimmo.lu.
Data we collect
When you fill in a form (contact, valuation request, enquiry about a property): first and last name, email address, phone number if you provide it, and the message you write. The website does not collect any payment data.
Purposes and legal basis
Your data is used to process your request and, if you agree, to send you proposals from B-HOME Immobilier. The legal basis is your consent, given by ticking the box on the form; you can withdraw it at any time.
Retention
Data is kept for as long as needed to handle your request, then deleted or archived in line with legal obligations. Contact requests and visits without follow-up: 2 years after the last exchange. Estimations without a mandate: 3 years after the report is delivered. Mandates and transactions (mandatory identification): 5 years after the end of the business relationship. Contracts, mandates and accounting records: 10 years after the end of the financial year.
Recipients
Requests are passed on to our advisers and to our technical providers (website hosting, email delivery), bound by contract. Your data is never sold or passed on to third parties for commercial purposes.
Your rights
You may access your data, have it corrected or erased, restrict or object to its processing, and request its portability. Write to us at the contact address above. You may also lodge a complaint with the Commission nationale pour la protection des données (CNPD) in Luxembourg.